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Terms and Conditions

 

Terms & Conditions

Effective Date: September 3, 2026

Welcome to Loop’s Lures. These Terms & Conditions govern your use of our website and your purchase of products from Loop’s Services and Enterprises, LLC, doing business as Loop’s Lures (“Loop’s Lures,” “we,” “us,” or “our”).

By using our website or placing an order with us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.


1. Our Products

Loop’s Lures creates handmade wooden fishing lures. Each lure is individually crafted, sanded, painted, finished, and inspected by hand.

Because our lures are handmade from natural wood, no two lures will be exactly alike. Variations in wood grain, knots, natural markings, color, paint application, and finish are normal characteristics of a handmade product and are not considered defects.

Product photographs are intended to provide an accurate representation of our lures. However, colors may appear somewhat different depending on lighting, photography, and the device used to view the website.

We reserve the right to make minor changes to products, materials, hardware, or finishes when necessary to maintain quality, availability, or functionality.


2. Product Use and Fishing Equipment

Our lures are designed for fishing and are intended to be used as fishing tackle.

Fishing lures contain hooks and other small or potentially sharp components. Use appropriate care when handling, transporting, storing, and fishing with our products.

The purchaser is responsible for selecting appropriate fishing equipment, tackle, line, knots, and techniques for the intended use of the lure.

Never leave children unattended while they are handling or using fishing lures. Parents, guardians, and other supervising adults are responsible for determining whether a lure is appropriate for a child and for providing appropriate supervision.


3. Custom Orders

We are happy to create custom lures and custom paint designs when available.

Custom orders may involve customer-selected colors, patterns, designs, names, logos, or other specifications. We will make reasonable efforts to follow the specifications provided by the customer, but because our products are handmade, the finished product may vary slightly from a reference photograph, drawing, or description.

Custom orders are not considered complete until the customer has provided the information necessary for us to create the requested product.

Because custom products are made specifically for an individual customer, custom orders may not be eligible for return simply because the customer changes their mind or is dissatisfied with a design that was made according to the approved specifications.

If a custom item arrives damaged, defective, or materially different from the agreed-upon specifications, please contact us promptly so that we can work with you to determine an appropriate resolution.


4. Orders and Product Availability

All orders are subject to product availability and our acceptance of the order.

We reserve the right to refuse, cancel, or limit an order when necessary, including in situations involving product availability, pricing errors, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will provide a refund of the amount paid for the canceled order.


5. Prices and Payment

Prices for our products are listed on our website and are subject to change without notice.

The price charged for an order will be the price displayed at the time the order is placed, except in the event of an obvious pricing or listing error.

Payment must be successfully received before an order will be processed and shipped.

Payments made through our website are processed through our payment processing provider. Loop’s Lures does not receive or store customers’ complete payment card numbers on our own systems.


6. Shipping and Delivery

We currently ship orders within the locations offered during checkout.

Shipping charges are displayed during checkout before an order is completed.

We make reasonable efforts to process and ship orders promptly. Once an order has been shipped, delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.

A shipping delay does not automatically constitute a failure to fulfill an order.

If your order has not arrived within a reasonable period of time, please contact us so that we can assist you in determining the status of the shipment.

Customers should provide a complete and accurate shipping address when placing an order. We are not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.


7. Damaged or Lost Shipments

We carefully inspect and package our products before shipment.

If your order arrives damaged, please contact us as soon as possible and provide photographs of the damaged product and packaging when requested. Depending on the circumstances, we may need to work with the shipping carrier to resolve the claim.

If tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location and contact the shipping carrier if appropriate. We will make reasonable efforts to assist you, but we cannot guarantee replacement or reimbursement for packages confirmed by the carrier as delivered.


8. Returns and Refunds

Our return and refund practices are described in our Return and Refund Policy.

Customers should review that policy before placing an order.

If you have a problem with an order, please contact us and give us an opportunity to work with you toward a reasonable resolution.

Custom-made products may be subject to different return conditions as described in our Return and Refund Policy.


9. Product Care

Our wooden fishing lures are handmade products and should be handled and maintained appropriately.

Although our lures are finished and protected for their intended fishing use, prolonged exposure to water, impact against hard surfaces, contact with rocks or other underwater structures, improper storage, or normal fishing wear may result in scratches, chips, dents, or other damage.

Normal wear and tear resulting from fishing use is not considered a manufacturing defect.


10. Safety

Fishing involves inherent risks, including but not limited to hooks, sharp objects, slippery surfaces, water hazards, boating hazards, and changing weather conditions.

Customers are responsible for using appropriate safety practices while handling and using our products.

Our lures should be kept away from young children when they are not being used under appropriate adult supervision. Hooks and small components may present injury or choking hazards.

Loop’s Lures is not responsible for injuries or damage resulting from misuse, improper handling, modification, alteration, or use of our products in a manner for which they were not intended.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.


11. Website Content

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all website content, product descriptions, photographs, prices, availability information, or other information will always be complete, accurate, or free from errors.

We may update, modify, or remove website content at any time without notice.


12. Intellectual Property

Unless otherwise stated, the content of this website, including photographs, product descriptions, logos, branding, graphics, text, and other materials, belongs to Loop’s Services and Enterprises, LLC or is used with permission.

You may not reproduce, copy, modify, distribute, sell, or otherwise use our website content, photographs, designs, branding, or other materials for commercial purposes without our written permission.


13. Customer-Submitted Content

If you submit photographs, designs, artwork, text, or other materials to us in connection with a custom order or other request, you represent that you have the right to provide those materials to us.

You are responsible for ensuring that materials you provide do not knowingly infringe another person's or company's copyrights, trademarks, or other intellectual property rights.

We may decline a custom request when we believe the requested design or material may create legal or other concerns.


14. Third-Party Services

Our website may rely on third-party service providers for functions such as payment processing, website hosting, shipping, analytics, communications, and other services.

Those providers may have their own terms, privacy policies, and practices. We are not responsible for the independent actions, policies, or availability of third-party services.


15. Limitation of Liability

To the fullest extent permitted by applicable law, Loop’s Services and Enterprises, LLC and Loop’s Lures will not be responsible for indirect, incidental, special, consequential, or other damages arising from the use or inability to use our website or products, except where such limitation is prohibited by law.

Our products should be used only for their intended purpose and with reasonable care.

Nothing in these Terms & Conditions is intended to waive or limit any rights or remedies that cannot legally be waived or limited under applicable law.


16. Indemnification

To the fullest extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, damages, and reasonable expenses arising from your misuse of our website or products, your violation of these Terms & Conditions, or your violation of another person's rights.


17. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal dispute concerning these Terms & Conditions or an order placed through our website will be subject to the applicable laws and jurisdiction of Florida, except where applicable law requires otherwise.


18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, or applicable legal requirements.

When we make changes, we will update the effective date at the beginning of these Terms & Conditions.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.


19. Contact Us

If you have questions about these Terms & Conditions, our products, an order, or our policies, please contact Loop’s Lures using the contact information provided on our website.

Return and Refund Policy

 

Return & Refund Policy

Effective Date: September 3, 2026

At Loop’s Lures, we take pride in creating handmade fishing lures and carefully inspecting each product before it is shipped. If there is a problem with your order, please contact us so we can work with you toward a reasonable resolution.


1. Returns

We accept returns of eligible unused, non-custom products when the item is returned in its original condition.

To request a return, please contact us within 30 days of delivery and provide your order information and the reason for the return.

The item must be returned in substantially the same condition in which it was received. Customers are responsible for safely packaging returned items so they are not damaged during return shipping.

We reserve the right to refuse a return if the product has been used, altered, damaged through misuse, or otherwise returned in a condition that is materially different from the condition in which it was shipped.


2. Custom Orders

Because custom lures are made specifically according to a customer's requested design, color, pattern, or other specifications, custom orders are generally not returnable simply because the customer changes their mind or no longer wants the item.

If we make an error or the finished custom product is materially different from the specifications agreed upon with the customer, please contact us. We will review the situation and work with you to determine an appropriate resolution.


3. Damaged Items

We carefully inspect and package our lures before shipping.

If your order arrives damaged, please contact us as soon as possible. Please keep the original packaging and provide photographs of the damaged product and packaging if requested.

For damaged shipments, we may need to work with the shipping carrier to file a claim. We will make reasonable efforts to assist you with that process.


4. Incorrect or Defective Items

If you receive an item that is defective, incorrect, or materially different from the product you ordered, please contact us as soon as possible.

Depending on the circumstances, we may offer a replacement, repair, refund, or other appropriate resolution.


5. Refunds

Once an approved return has been received and inspected, we will notify you whether the return has been approved for a refund.

Approved refunds will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your payment provider or financial institution.


6. Return Shipping

Unless the return is necessary because we sent the wrong item, the item was defective, or there was another error on our part, the customer is generally responsible for the cost of return shipping.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or the return is the result of an error on our part.


7. Lost or Delayed Shipments

We provide tracking information when available.

Shipping and delivery times may vary because of circumstances outside our control, including carrier delays, weather, holidays, and other transportation issues.

If your order has not arrived within 30 days of shipment, please contact us so that we can help determine the status of the shipment and discuss the appropriate next steps.

If tracking information shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location and contact the shipping carrier when appropriate. We will make reasonable efforts to assist you.


8. Exchanges

We do not routinely offer exchanges for different products or designs.

If you received an incorrect, defective, or damaged item, please contact us so we can determine the appropriate resolution.


9. Contact Us

If you have a question about a return, refund, damaged shipment, or other order issue, please contact Loop’s Lures using the contact information provided on our website.

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